All products sold on this website are intended for research and identification purposes only. These products are not intended for human dosing, injection, or ingestion.
The documents that govern buying from AegisPrime Bio. Five policies, one page.
All products on this site are for in-vitro laboratory research and development use only. Not for human or animal consumption. Not for sale to individuals under 21 years of age.
Statements on this website have not been evaluated by the US Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
JataTX Holdings LLC dba AegisPrime Bio, limited liability company registered to do business in Texas ("we," "us"), supplies research materials to qualified purchasers. These Terms govern your use of this website and any order you place.
You must be at least 21 years old and a qualified purchaser to create an account or place an order. By using this site you confirm you meet these requirements. We verify age at signup and may refuse or cancel any order.
All products are sold for laboratory research use only. They are not for human or animal consumption, and nothing on this site is intended to diagnose, treat, cure, or prevent any disease. Products have not been evaluated by the FDA. You agree to use, store, handle, and dispose of all materials in accordance with applicable laws and proper laboratory practice, and you assume full responsibility for their handling and use once delivered.
You are responsible for ensuring that your purchase and intended use comply with all laws and regulations that apply to you and your jurisdiction. You agree not to resell, redistribute, or represent these materials as suitable for human or veterinary use.
An order placed through this site is a request, not a completed sale. We may accept or decline any order at our discretion. Payment instructions are provided separately after an order is reviewed; no payment is processed on this site at the time of order.
Prices are shown per the catalog and may change without notice. Applicable pricing, discounts, and shipping are finalized when your order is confirmed.
We do not provide guidance on dosing, reconstitution, administration, or protocols. Requests of this nature will be declined.
Except as required by law, products and this site are provided "as is" without warranties of any kind.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use or misuse of the materials or this site.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
We may update these Terms; the current version is always posted here.
Questions about these Terms: via the inquiry form on this site.
JataTX Holdings LLC dba AegisPrime Bio, limited liability company registered to do business in Texas ("we," "us"), operates this website. This policy explains what personal information we collect through this site and how we use it.
To create and manage your account, verify eligibility, process and ship orders, communicate with you about orders and inquiries, and maintain security and records. We apply pricing and prepare payment instructions on our side.
We share information only as needed to run the business and as required by law. Service providers we use include: Cloudflare (website hosting and infrastructure), Resend (transactional email), and shipping carriers (to deliver your order). We do not sell your personal information.
We keep account, order, and consent records for as long as needed to operate the business and meet legal obligations.
Depending on where you live, you may have rights to access, correct, or delete your personal information. To make a request, use the inquiry form.
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.
This site is not intended for anyone under 21, and we do not knowingly collect information from them.
We may update this policy; the current version is always posted here.
Privacy questions: via the inquiry form on this site.
We ship within the United States only. We do not ship internationally.
Shipping is calculated at checkout from a live carrier quote based on your delivery ZIP. The rate shown includes our handling; temperature-sensitive items ship with a cold pack where appropriate.
An order is a request. After we review and confirm it, we send payment instructions by email. Orders ship after payment is received.
Delivery times depend on the carrier and destination and are estimates, not guarantees.
You are responsible for proper storage and handling of research materials on receipt, in line with good laboratory practice.
If your order arrives damaged or incorrect, contact us through the inquiry form within 48 hours of carrier delivery confirmation. Photographs of the item and its packaging are required. Reports made outside that window cannot be honoured. Resolution — replacement, credit, or refund — is determined case-by-case at our discretion. See the Refund Policy below.
Because of the nature of research materials, we do not accept returns except as described in Section 6 for damaged or incorrect shipments.
Shipping questions: via the inquiry form on this site.
This policy applies to orders placed through this website. It sets out when a refund is available and how a resolution is decided. It restates, under its own heading, the commitments in Sections 6 and 7 of the Shipping & Returns Policy.
Contact us through the inquiry form within 48 hours of carrier delivery confirmation. Photographs of the item and its packaging are required. Reports made outside that window cannot be honoured.
Resolution — replacement, credit, or refund — is determined case-by-case at our discretion.
Because of the nature of research materials, we do not accept returns except as described in Section 2 for damaged or incorrect shipments.
An order placed on this site is a request, and nothing is charged here. If an order is cancelled or declined before its invoice is paid, there is nothing to refund.
Refund questions: via the inquiry form on this site.
If there is a problem with a charge, contact us through the inquiry form before raising a dispute with your bank or payment provider. Contacting us directly is the faster route, and the Shipping & Returns and Refund policies set out what we can do.
Nothing is charged on this website. Orders are invoiced and paid off-site, so a dispute is raised with the payment provider that handled your invoice rather than through this site.
We respond through the payment provider's dispute process, within the time that provider allows. The provider, not us, decides the outcome.
We retain order records, the acknowledgement text you accepted with its timestamp and IP address, invoice and payment records, and carrier tracking and delivery confirmation. We provide these to the payment provider when a dispute is raised.
Billing and dispute questions: via the inquiry form on this site.
